Customer Relationship Management, also known as CRM, software is the lynchpin of the vast majority of businesses today. Stakeholders want to be able to see the financial bottom-line at a glance, in real-time, Many commercial CRMs, in addition to charging setup and support fees, bill by the number of licenses, users, or "seats." With such a billing structure, costs can spiral out of control. Argot Systems builds CRMs and CRM features as a single project, customized to your business needs. while sales and support staff need easy access to customer contact data, purchase histories and more.
Many commercial CRM products are available as desktop software, and there are even several web-based CRM vendors that offer many of the basic customer relationship tools that you'd find in off-the-shelf solutions. There has always, however, been some serious problems with these "one-stop" solutions, most notably, that the business model of these CRM vendors requires them to sell the same product to every customer; such a generalized approach may suit the needs of small businesses for a time, but it doesn't take long for most businesses to want the commercial CRM product to do something specific and unique; something that is specific and unique to their business needs, not the CRM vendor's business model.
Many businesses come to Argot Systems solely because of the issue described above: they want to do something with their CRM that their CRM vendor cannot accomodate. Other businesses simply outgrow their commercial CRM, or become dissatisfied with a set of CRM features that meet general business needs, instead of their specific business needs. At Argot Systems we can:
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